Terms & Conditions
In consideration of my being able to participate in Susan Clancy’s Program, I understand that I must purchase a package and must read, agree to and sign this agreement where I assume the risks for participation, waive of liability, and personal training terms and conditions.
Package sessions are non-refundable.
Package sessions must be paid in full and are scheduled at the time of sign-up.
Package sessions must be used within six months of the purchase date.
Personal training sessions that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.
Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer.
The expiration policy requires completion of all personal training sessions within 120 days from the date of the contract. Personal training sessions are void after this time period.
No personal training refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions.
Liability Waiver Agreement:
Any fitness activity can pose some potential risks to health. To reduce and avoid injury, a doctor should be consulted before beginning any exercise program. Be sure that the area within which you will exercise is appropriate for physical exertion. When you utilize Susan Clancy’s videos and/or participate in virtual classes, or live sessions, you are performing exercises at your own risk. Susan Clancy will not be responsible or liable for any injury or harm you sustain as a result of your participation. If you experience any nausea, shortness of breath, feeling of lightheadedness, irregular heartbeat or other health concerns, cease exercise immediately and seek assistance from a doctor.